Effective Date: July 2025
Europadesk GmbH is a Swiss company focused on international trade, import and export logistics, brand representation and multilingual B2B services. Our headquarters are located in Switzerland and we support clients globally.
Contact: contact@europadesk.com
Identification and contact data: for example name, email address, phone number, company and country.
Technical data: such as IP address, browser information and basic usage logs.
Communication data: messages and details you send through forms or by email.
Business and contract data: information about projects, preferences, agreements and invoicing for B2B clients.
We process personal data in particular to:
• Provide the services you request and respond to your enquiries.
• Maintain and develop business relationships and internal records.
• Fulfil legal and regulatory obligations.
• Improve website performance, security and reliability.
• Send business updates or information when we have your consent.
Depending on the situation, we rely on the following legal bases:
• Your consent.
• The need to perform or prepare a contract.
• Compliance with legal duties.
• Legitimate interests in managing and developing our international business.
We may share personal data only with carefully selected service providers such as logistics partners, IT providers or professional advisers, and only under appropriate confidentiality and data protection obligations. We do not sell personal data and we do not pass it on for independent advertising purposes.
We use cookies and similar technologies to support website functionality and basic analytics. You can restrict or disable cookies in your browser settings. We do not use cookies for detailed profiling or aggressive targeted advertising. For more information, please refer to our Cookie Policy.
Your data may be processed in countries outside Switzerland or the European Economic Area. Where this occurs, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms, in accordance with Swiss and EU data protection law.
Personal data is stored only for as long as it is needed to provide our services, manage business relationships or comply with legal requirements. After this period, the data is deleted or irreversibly anonymised in a secure manner.
Subject to applicable law, you have in particular the right to:
• Request access to your personal data.
• Correct or delete inaccurate or unnecessary data.
• Withdraw consent at any time, where processing is based on consent.
• Object to processing based on legitimate interests in certain cases.
• Lodge a complaint with a competent Swiss or EU data protection authority.
For privacy-related requests please contact: privacy@europadesk.com
We apply appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse or alteration.
This Privacy Policy may be updated from time to time, for example due to legal developments or changes in our services. The current version is always available on this page and replaces previous versions.
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